The core admin consists several modules with different privileges, which can be assigned to different teams. Inventory management, driver management, customer support department, payments modules are given IP based access.
Admin can review the set of all existing users and communicate with them directly through email and SMS. It can also block and resume all the privileges given to end users.
Admin can track each vehicle at any given point of time and see the details of users riding the vehicle.
Admin has the privilege to manage the bookings done by the user. At the same time, he can also track the ride details of the customer and drivers.
Admin can set up the markup based on vendor, city, time and type of vehicles.
Admin can generate, hold or cancel offers/discounts in real time.
The admin can interact with all users through email SMS. He is also privileged to send push notification to drivers, if needed. All communication from server is handled by dynamic cron job creation, which makes sure that the user gets notification at right point of time.
Admin can access to real time reports on booking, collections, availability, trips and vendors.